PRIVACY POLICY
Privacy Policy
Digital eSource • Last Updated: March 2026
Digital eSource takes your privacy seriously.
This Privacy Policy (the "Policy") describes how Digital eSource ("Digital eSource," "we," "us," or "our") collects, uses, and discloses information through the website located at https://www.digital-esource.com/ (the "Site").
Please read this Policy carefully. By using the Site, you acknowledge that you understand and agree to the terms of this Policy and consent to the collection, use, and disclosure of information as described herein. If you do not agree with this Policy, please do not use the Site.
We reserve the right to modify this Policy at any time. When material changes are made, we will revise the "Last Updated" date at the top of this Policy and post a notice on the Site for at least thirty (30) days. Your continued use of the Site following any updates constitutes acceptance of those changes.
This Policy applies solely to information collected through the Site and related online interactions. Separate contractual privacy and confidentiality obligations apply to clients who engage Digital eSource for marketing, SEO, bookkeeping, or account management services under a signed services agreement.
What Information Do We Collect?
Personal Information You Provide to Us
We collect Personal Information that you voluntarily provide through contact forms, email communications, chat features, or other direct interactions. This may include:
• Name
• Business name
• Website URL
• Email address
• Telephone number
• Communication preferences
We do not sell Personal Information for monetary consideration.
Client Account and Service Information (Limited Use)
In connection with providing bookkeeping, account management, or related administrative services, we may process limited financial or transactional information provided by or on behalf of our clients, such as invoices, payment records, campaign performance data, and account identifiers. We do not request or store Social Security numbers, full bank account credentials, or unencrypted payment card data through the Site. Any financial or account-related information is processed solely for service delivery purposes and is subject to contractual confidentiality obligations.
Information Collected by Automated Means
When you use the Site, we and our service providers may automatically collect certain usage information, including:
• Browser type and version
• Operating system
• Pages viewed and time spent
• Time and date of visits
• Referring URLs
Usage information is generally non-identifying. If we associate it with an identifiable individual, it is treated as Personal Information.
Device Identifiers
We may collect device-related information such as IP address or other unique identifiers. Device identifiers may be used to recognize repeat visitors, improve Site functionality, and support analytics activities.
Cookies and Tracking Technologies
The Site uses cookies and similar technologies, including web beacons and pixels, to improve Site functionality, understand user behavior, and measure the effectiveness of content and marketing. Cookies may be session-based or persistent.
You can control cookie settings through your browser, though disabling cookies may affect Site functionality. Users in jurisdictions with applicable cookie consent requirements may be presented with a cookie consent interface upon visiting the Site, and non-essential cookies will not be activated until consent is obtained.
Analytics — Google Analytics
We use Google Analytics to understand how visitors interact with the Site and to improve user experience. Google Analytics may collect information about your device, browsing behavior, and interactions with the Site. To learn how Google collects and processes data, visit Google's privacy disclosures. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
How Do We Use Your Information?
We use Personal Information for legitimate business purposes, including to:
• Respond to inquiries and service requests
• Provide and manage contracted services
• Communicate about services, updates, and promotions
• Improve Site functionality and performance
• Conduct analytics and marketing activities
• Comply with legal and contractual obligations
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Electronic Communications Consent. By submitting a contact form or inquiry through the Site, you consent to receive electronic communications from Digital eSource related to your inquiry and our services. You may opt out of non-essential communications at any time by contacting us at customerservice@digital-esource.com or following the unsubscribe instructions included in any email.
Do We Share Your Information?
We do not sell Personal Information for monetary consideration. We may disclose Personal Information to trusted service providers that perform services on our behalf, including:
• Website hosting providers
• Analytics platforms (including Google Analytics)
• Customer relationship management (CRM) tools
• Email and communications platforms
• Payment processing and bookkeeping support platforms
All data sharing is limited to service providers, legal compliance, and other permitted purposes. Service providers are authorized to use Personal Information only as necessary to provide services to us and are contractually obligated to protect its confidentiality and security. A list of our material service providers is available upon request.
We may also disclose information:
• To comply with applicable laws, regulations, subpoenas, or court orders
• To enforce our agreements and policies
• To protect the rights, safety, or property of Digital eSource, our users, or others
• In connection with a business transfer, merger, acquisition, or sale of assets, in which case the successor entity will be bound by this Policy
We may share aggregated or anonymized information that cannot reasonably be used to identify an individual.
Your Privacy Rights — Access and Control
You may contact us at any time to:
• Request access to Personal Information we maintain about you
• Request correction or deletion of Personal Information
• Opt out of marketing communications
• Inquire about our data practices
Requests may be submitted using the contact information provided at the end of this Policy. We will acknowledge requests within ten (10) business days and provide a substantive response within forty-five (45) calendar days, extendable to ninety (90) days with notice where permitted by law.
Targeted Advertising and Opt-Out Choices
You may opt out of interest-based advertising by visiting the Digital Advertising Alliance (DAA) opt-out page at http://www.aboutads.info/choices/. Even if you opt out of interest-based advertising, you may still see advertisements that are not targeted based on your browsing activity.
Global Privacy Control (GPC). The Site does not respond to traditional "Do Not Track" signals. However, where required by applicable law, including California law, we honor Global Privacy Control (GPC) signals as a valid opt-out request to stop the sale or sharing of your Personal Information for cross-context behavioral advertising. Where a GPC signal is detected, we will treat it as a request to opt out of such sale or sharing.
Data Retention
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Policy and to comply with legal and contractual obligations. As a general guideline:
• Contact form inquiries and general correspondence: retained for two (2) years
• Client service records and project files: retained for five (5) years following end of engagement
• Financial and billing records: retained for seven (7) years consistent with IRS recordkeeping guidance
• Website usage data and analytics: retained per applicable platform retention settings
We may retain information longer where required by law, regulation, or ongoing legal proceedings.
Data Security
We implement physical, technical, and administrative safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. Access to Personal Information is limited to authorized personnel and service providers with a legitimate business need.
No method of data transmission or storage is completely secure. You use the Site at your own risk. In the event of a data breach affecting your Personal Information, Digital eSource will notify affected individuals and applicable regulators in accordance with applicable state breach notification laws, including the Wyoming Data Breach Notification Act (Wyo. Stat. § 40-12-501 et seq.), which requires notification within forty-five (45) days of discovery of a qualifying breach. We will also comply with applicable notification requirements in other states where affected individuals reside.
Third-Party Websites
The Site may contain links to third-party websites. This Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected, we will take commercially reasonable steps to delete it promptly.
U.S.-Only Services
Our services are currently intended for users located in the United States. We do not actively market to or accept international customers at this time. If we expand our services internationally in the future, this Policy will be updated accordingly.
Miscellaneous
To the extent any dispute arises regarding Site use, such dispute shall be governed by the Terms of Service, which are incorporated herein by reference.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Digital eSource
Phone: 1-866-525-0988
Email: customerservice@digital-esource.com
Multi-State Privacy Compliance
Digital eSource serves clients and website visitors across multiple U.S. states. In addition to California (addressed below), we are committed to complying with applicable state privacy laws including the Colorado Privacy Act (CPA), the Virginia Consumer Data Protection Act (VCDPA), and the Connecticut Data Privacy Act (CTDPA), to the extent those laws apply to our data processing activities. Residents of those states may have rights similar to those described in the California section below. Please contact us using the information above to submit any applicable privacy rights requests.
California Privacy Rights Notice (CPRA)
This section applies solely to California residents and supplements the information above.
Categories of Personal Information Collected
In the past 12 months, we may have collected:
• Identifiers (name, email address, phone number, IP address)
• Internet or electronic network activity (Site usage, interactions)
• Professional or business information
• Inferences drawn to improve services and marketing
Sources of Personal Information
We collect Personal Information directly from consumers, automatically through the Site, and from service providers acting on our behalf.
Purposes for Collection
• Providing and improving services
• Marketing and communications
• Analytics and performance measurement
• Legal and compliance obligations
Sale or Sharing of Personal Information
We do not sell Personal Information for monetary consideration. We may share limited Personal Information with analytics or advertising partners for cross-context behavioral advertising as defined under California law. California residents may opt out of such sharing at any time by contacting us directly or by using a recognized opt-out preference signal such as Global Privacy Control (GPC).
Do Not Sell or Share My Personal Information: California residents who wish to opt out of the sale or sharing of their Personal Information may contact us at customerservice@digital-esource.com or call 1-866-525-0988.
Sensitive Personal Information
We do not use or disclose Sensitive Personal Information for purposes other than those permitted by California law.
Your California Privacy Rights
California residents have the right to:
• Know what Personal Information we collect, use, and disclose
• Request deletion of Personal Information
• Request correction of inaccurate Personal Information
• Opt out of the sale or sharing of Personal Information
• Limit the use of Sensitive Personal Information
• Not be discriminated against for exercising privacy rights
Authorized Agent
California residents may designate an authorized agent to submit privacy rights requests on their behalf. To use an authorized agent, the agent must provide written proof of authorization signed by the California resident, and we may require the resident to verify their identity directly with us before processing the request.
Exercising Your Rights
To exercise your California privacy rights, contact us at:
Phone: 1-866-525-0988
Email: customerservice@digital-esource.com
We will acknowledge requests within ten (10) business days and provide a substantive response within forty-five (45) calendar days of receipt, extendable to ninety (90) days with prior notice where permitted by the CPRA. We will verify requests before processing to protect the privacy of California residents.